Jessica Jatau

As online learning becomes increasingly popular, solid support services for online learners are becoming increasingly important. It is a great thing that online tutors are starting to understand better that online learning comes with unique challenges, like feeling isolated or struggling to stay motivated.

Offering targeted student support services can make a significant difference in the overall success of your students. In this article, we’ll explore three essential types of student support services online tutors can provide to help their students.

3 Kinds of Student Support Services

Mentorship Support

Mentorship support stands out as one of the most valuable services an online tutor can offer. Mentorship can take many forms, such as one-on-one sessions, goal-setting discussions, or progress check-ins. For instance, a tutor can set aside time each week to virtually meet with students individually, providing them with a safe space to ask questions, address academic concerns, and share personal goals.

Mentorship support isn’t just about academic guidance. It is also about fostering a supportive learning relationship. Students with access to mentorship are often more motivated.

Also read: Strategies for Partnering with Influencers to Promote Your Course

Research also shows that mentorship can improve students’ academic performance and satisfaction with their courses. By building a supportive connection, tutors not only enhance the learning experience but also increase the likelihood that students will complete their courses successfully. Platforms like Klas make it easy to establish these connections by offering tools for hosting live classes, recording sessions, and creating interactive learning environments.

Peer Grouping/Discussion Groups

Learning from peers is another powerful way to help students succeed in online learning environments. Peer groups or discussion groups offer a platform for students to interact, share ideas, and collaborate on projects. These groups can meet weekly or bi-weekly, either in discussion forums, through group video calls, or even in social media groups, depending on what the tutor feels best suits the course structure.

Through peer grouping, students gain more than just academic insight. They also develop critical social skills and benefit from different perspectives. For tutors, organizing discussion groups helps foster a sense of community, which can be hard to establish in a virtual setting.

Also read: Want to build your confidence as an online creator or tutor? Learn how.

Discussion groups also give students the chance to clarify doubts with one another, making it a natural supplement to the tutor’s instruction. On Klas, tutors can host these discussion groups directly within their academy, using live class features that support interaction through polls, Q&A sessions, and even emoji reactions, to create a dynamic and collaborative space.

Regular Email or Direct Message

While live classes and discussion groups create community, individual attention can help students feel truly seen and supported. Regular emails or direct messages serve as a convenient touchpoint to check students’ progress, address any concerns, and share resources that might help them excel in their studies.

A short, personalized message to follow up on an assignment, ask about progress, or simply encourage the student can have a profound impact. These small interactions help create a sense of accountability, motivate learners, and provide an opportunity for students to raise any concerns they may be facing privately.

Also read: Strategies for Partnering with Influencers

Platforms like Klas support this level of personal interaction by providing tutors with easy access to student insights, so they can customize their communications based on individual student progress, needs, or upcoming milestones.

Start Teaching with Klas

Klas provides everything you need to deliver quality knowledge and foster a supportive learning environment. With Klas, tutors can easily set up an online academy, host interactive live classes, and access built-in payment solutions like Klas Pay.

This platform allows you to focus on teaching while ensuring students have access to the tools and resources that support their success. Klas is designed for simplicity, making it easy for tutors of all levels to create courses, manage student progress, and deliver engaging live sessions.

Explore the potential of Klas to enhance your teaching and provide support to your learners.

Sign up for free and start building your online academy with the tools that make learning personalised, accessible, and engaging.